The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Ocean Views
“Every room offered amazing ocean views from the balcony, creating an lovely atmosphere to relax and unwind in.” view full review
Fun Kids Club
“My kids absolutely loved the kids club, engaging in activities that made them feel safe and entertained throughout our stay.” view full review
Upscale Restaurants
“The a la carte restaurants provided an upscale dining experience that felt special compared to the rest of the resort.” view full review
Relaxing Adult Pool
“The adult-only pool was a peaceful escape with comfortable loungers and a swim-up bar, perfect for unwinding away from the kids.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Aerobics
Fishing
Services
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Beach access
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Head massage
Full body massage
Public Bath
Make up services
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
CD player
AM/FM alarm clock
Show more
Location
Boulevard Kukulcan Km 18.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Boulevard Kukulcan Km 18.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.1
km
Blvd. Kukulcan
Iberostar Cancun Golf Course
850 m
Museum
Parque Maya Cancun
2.0
km
Spa Centre
NIZUC Resort & Spa
2.6
km
BLVD Kukulkan KM 6.5
Extreme Games Cancun
3.3
km
Theme Park
Ventura Park Cancun
5.0
km
Blvd. Kukulcan
Dolphinaris Cancun
4.1
km
Night club
H Roof
4.2
km
CancunMexico
Avenida Kukulkan
5.4
km
Benito Juárez
Laguna Nichupte
5.0
km
Museum
Museo Subacuatico de Arte
5.4
km
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
5.4
km
Museum
Cancun Wax Museum
6.3
km
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
6.4
km
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
6.4
km
Nearby
Beach
Playa Delfines
520 m
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
550 m
Restaurants
El Mexicano
300 m
Boulevard Kukulkan km 16
Terraza Careyes
280 m
Grand Oasis Tulum
Benazuza
450 m
Blvd Kukulcan Km 19.5
Coba International Buffet
340 m
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
El Galeon del Caribe
900 m
Blvd Kukulcán Km 19.4
Cafe Solaris
770 m
Blvd. Kukulcan Km 19.5 GR Solaris Cancun
Pescadillas el Galeon
1.2
km
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
5.7
Location
6.7
Service
8.3
Dining
6.7
Guest reviews
6.8/10
based on 5 reviews
4/5
based on 15768 reviews
7.5
7.5/10 based on 1510 reviews
#67 of 267 hotels in Cancun based on Tripadvisor
Bob
United States,
March
2024
5.6/10
My stay at the hotel was a mixed experience. The rooms were very dated and uncomfortable, with a major leak that took a day to fix and no water pressure. However, the staff was friendly and helpful. The location was not ideal for leaving the resort, but the dining had some great options. Overall, it was a stay with ups and downs.
Rooms
5.0
The rooms were very dated and uncomfortable, with issues like a major leak and no water pressure.
Service
8.0
The staff was really friendly and helpful.
Location
5.0
The location wasn't the greatest if you plan to leave the resort lots.
Dining
7.0
The dining had great selections, despite some areas with poor variety.
Facilities
6.0
The facilities were just okay, nothing exceptional.
Thomas
United States,
February
2024
7.6/10
The hotel is conveniently situated by the airport, offering basic but clean rooms. Despite some initial issues with a room leak and water pressure, the stay was pleasant overall. Service stood out as the strongest aspect of the hotel, with friendly and helpful staff making the experience enjoyable. The location was excellent, especially for those seeking a room with a view of the ocean, and the dining options, while varied, fell slightly short of expectations this time.
Rooms
7.0
The rooms, although basic, were clean and well situated at the resort.
Service
9.0
The service provided by the hotel staff was excellent, being friendly and helpful.
Location
8.0
The location was fantastic, especially on the 6th floor with ocean views, offering a nice bathtub and spacious bathroom.
Dining
6.0
The dining experience, while offering plenty of options, was below expectations.
Facilities
8.0
The hotel boasts good quality speaker systems and playlists for a pleasant ambiance.
Mitch
United States,
October
2023
7.6/10
The hotel offers a mix of positives and negatives. The rooms are nice but need some updates, with cleanliness being an issue initially. The service excels in attention but falls short in some areas. The location is great but can get noisy. Dining is generally good except for some specific shortcomings.
Rooms
7.0
The rooms were very nice but had some maintenance issues like a leak in the upstairs bathroom. They felt outdated and were not as clean when I first checked in.
Service
8.0
The service was very attentive and responsive overall, promptly changing us to a better room when needed. However, there were moments when some staff members were not helpful at all.
Location
8.0
The location was excellent, especially on the 6th floor with an ocean view. However, it could get crowded and noisy at times.
Dining
7.0
The dining experience had many options and was delicious overall. However, there were some disappointments, especially with certain dishes like the steaks.